Refund Policy

At Beauty Bells Salon, customer satisfaction is our top priority. We strive to provide the best beauty and wellness services to meet your expectations. However, we understand that there may be situations where you are not completely satisfied with our services. This Refund Policy outlines the terms and conditions regarding refunds for services and products offered by our salon.

1. Services Refund Policy

We do not offer refunds for completed services. However, if you are dissatisfied with the service you received, we encourage you to bring it to our attention immediately so that we can address the issue. We will take the following steps to resolve any concerns:

  • Re-Service: If you are not satisfied with the outcome of the service provided, we may offer to redo the service within 48 hours of the original appointment, free of charge.
  • Adjustments: In case of minor dissatisfaction, adjustments can be made based on your feedback.

2. Product Refund Policy

If you purchase any products from Beauty Bells Salon, we only accept returns or exchanges under the following conditions:

  • Product Condition: The product must be unused, unopened, and in its original packaging.
  • Return Period: You must return the product within 7 days of purchase.
  • Proof of Purchase: A valid receipt must be provided to complete the return or exchange process.

Please Note: We do not offer refunds for products that have been used or are not in their original condition. Any damaged or defective products may be exchanged for the same item.

3. Refund for Prepaid Services or Packages

If you have prepaid for services or purchased a package, refunds are not available. However, you may reschedule or transfer your appointment to another person with prior notice.

4. Exceptions

Refunds may be considered in the following exceptional cases:

  • Medical Reasons: If you are unable to continue availing the service due to a medical condition, we may offer a partial refund or credit for future services. A medical certificate or relevant documentation may be required.
  • Service Disruption: In rare cases where we are unable to deliver a service due to unforeseen circumstances, we may offer a full or partial refund.

5. How to Request a Refund or Re-Service

To request a refund, re-service, or exchange, please contact us with the following details:

  • Your full name and contact information
  • Date of service or purchase
  • Description of the issue or reason for the refund/re-service request
  • Proof of purchase or receipt

You can reach us at:

6. Non-Refundable Services and Products

  • Gift cards or vouchers are non-refundable and cannot be exchanged for cash.
  • Services that have already been performed are not eligible for refunds.

7. Policy Updates

Beauty Bells Salon reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

If you have any questions or concerns regarding our Refund Policy, please do not hesitate to contact us.

Beauty Bells Salon
Address: Shanti Nagar, near Mavi Hospital, Loni, Ghaziabad
Phone: 99530-39766
Email: beautybells230@gmail.com
GSTIN: 09AWZPJ0482C1Z8

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